Good afternoon.
Recently, about two weeks ago, I've bought a brand new ACER Aspire E1-570G and I've had no major problems with it (aside from a few freezes the first days, but now it's smoother than butter). My only problem is that yesterday I've noticed a static sound that can be heard over the music when I have my headphones on (it crackles in rhythm with the music). It's pretty loud, to the point it actually distracts me from the actual music. I listen to a lot of EDM, Trance in particular and the static noise can be heard during the parts of the song wherein the lower frequencies are more intense ( For example : I hear it on this song, from 2:48 onwards https
/www.youtube.com/watch?v=LBJo2KvFOCQ ). At first I thought it could be a problem of the headphones ( I own a BOSE AE2) but then I ran several " tests" : I used the headphones on my mom's laptop, a Lenovo, and I listened to the same songs; no static sound whatsoever. Same went when I had a go with my iPod : no static sound, the audio was smooth and clear. Just to make sure for good it was my notebook at fault, I changed headphones and this time I used a pair of Sennheisers; the static could be heard crystal clear.
I took the advice I had read on some other forums ; I unplugged my charger, my cooling pad, my mouse, basically everything except my headphones and I even cleaned my jack; still nothing, the static sound could be heard loud and clear.
It really bothers me because I cannot fully enjoy any song whatsoever. Is there anything I can do to fix this problem without having to send it to a repair center? It usually takes ridiculously long to have even small problems as such fixed.
Thank you for the help and for your time.
EDIT:
Okay guys so I sent my computer in for repair and I just got it back. They replaced my mother board, however the problem is still there. I don't know what to do anymore. Should I call them and send it back again? Maybe they missed something during the check up, maybe it's the headphones jack that is at fault.
Recently, about two weeks ago, I've bought a brand new ACER Aspire E1-570G and I've had no major problems with it (aside from a few freezes the first days, but now it's smoother than butter). My only problem is that yesterday I've noticed a static sound that can be heard over the music when I have my headphones on (it crackles in rhythm with the music). It's pretty loud, to the point it actually distracts me from the actual music. I listen to a lot of EDM, Trance in particular and the static noise can be heard during the parts of the song wherein the lower frequencies are more intense ( For example : I hear it on this song, from 2:48 onwards https
/www.youtube.com/watch?v=LBJo2KvFOCQ ). At first I thought it could be a problem of the headphones ( I own a BOSE AE2) but then I ran several " tests" : I used the headphones on my mom's laptop, a Lenovo, and I listened to the same songs; no static sound whatsoever. Same went when I had a go with my iPod : no static sound, the audio was smooth and clear. Just to make sure for good it was my notebook at fault, I changed headphones and this time I used a pair of Sennheisers; the static could be heard crystal clear.I took the advice I had read on some other forums ; I unplugged my charger, my cooling pad, my mouse, basically everything except my headphones and I even cleaned my jack; still nothing, the static sound could be heard loud and clear.
It really bothers me because I cannot fully enjoy any song whatsoever. Is there anything I can do to fix this problem without having to send it to a repair center? It usually takes ridiculously long to have even small problems as such fixed.
Thank you for the help and for your time.
EDIT:
Okay guys so I sent my computer in for repair and I just got it back. They replaced my mother board, however the problem is still there. I don't know what to do anymore. Should I call them and send it back again? Maybe they missed something during the check up, maybe it's the headphones jack that is at fault.
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