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YouTube won't play any videos

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  • Video
  • Apps
  • YouTube
Last response: in Apps General Discussion
July 5, 2014 9:41:13 PM

I use YouTube a lot and since yesterday I have not been able to play videos on any of my devices. On my iPad and iPod touch's YouTube app, I get an error message saying "Video playback error tap to retry." No matter how many times I tap it, I get the same message. On my Windows PC I get a error which says "An error occurred." Any ideas?

More about : youtube play videos

July 5, 2014 9:46:18 PM

ok 1st try to sign off your google account from all the devices and try using youtube .if it worked then something is wrong with your google account
if the problem still there , reset your router
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July 5, 2014 9:55:51 PM

I tried what you told me but the problem still persists. I did try resetting the router many time but the results are still the same as a matter of fact I had switch off the router for like 10hrs. I still have that problem.
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July 5, 2014 10:12:50 PM

Did you try switching to another sort of connectivity like 3G ? Try connecting the laptop through different network other than yours and check what happens.
If it worked then probably you need to update your router firmware.
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July 5, 2014 10:46:18 PM

Yes you are right. I used my iPhone as hotspot and YouTube works perfectly. My router is D-Link DSL-2730U. If you don't mind can you please tell me how to update my router firmware?'
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July 5, 2014 10:51:28 PM

i really don't have the expertise to clarify for you how to update your router's firmware . but you can ask around the forum in network department . certainly someone will give you a link or explain to you what to do
if not you can always google it.it's easy it will be like a single file that you will execute through your router settings it self .the 192.168.1.1 gate .but you will need LAN connection . you can't flash your router via wi-fi obviously
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July 6, 2014 12:02:16 AM

I updated my router firmware but the problem still persists. However my 6 year old laptop is able to stram YouTube movies on chrome but my iPad, iPhone and my windows desktop is not able to stream it. Kinda strange.
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October 9, 2014 6:28:04 PM

Samarth1234 said:
Help guys I use YouTube a lot and since yesterday i am not able to play any videos on YouTube on all of my devices. On my iPad and iPod touch's YouTube app I get a error message saying "video playback error tap to retry", no matter how many times I tap it, I get the same message. On my windows PC I get a error which says "an error occurred". I know this topic is under the wrong thread. I really want to watch YouTube videos. Can anyone please help me.


I had the same issue and it was resolved after clearing cookies, data, and history in Safari settings.
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October 9, 2014 6:34:51 PM

Samarth1234 said:
Help guys I use YouTube a lot and since yesterday i am not able to play any videos on YouTube on all of my devices. On my iPad and iPod touch's YouTube app I get a error message saying "video playback error tap to retry", no matter how many times I tap it, I get the same message. On my windows PC I get a error which says "an error occurred". I know this topic is under the wrong thread. I really want to watch YouTube videos. Can anyone please help me.


try checking your routers settings it might be blocking the youtube videos from playing :wahoo: 
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November 11, 2014 5:59:44 AM

I'm having the same problem except i have a motorola router. The videos won't load at all and it's just the video everything else works just fine. i turned off all of my extensions on chrome and refreshed the page and it worked. I reset all my extensions and everything returned to normal.
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January 2, 2015 6:32:49 AM

i have the same problem with you too. My ipad can watch youtube and video, but my iphone can't
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January 2, 2015 3:18:10 PM

So sorry about the repost I have now idea how this works. Anyway I have the same problem and it started the same day yours did so it might be a bug or something. Also my friend has the same device as me and YouTube still works for her. I can't play any videos on safari or Google chrome either.
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January 5, 2015 5:15:43 PM

I have the same problem but this is what fix my problem.
I go to setting -> Wi-Fi -> your current wifi --> forget this network
You might try to connect to the network again after that but i turn off my ipad and then when it's back on connect to the wifi again and that solved they playback error for me.
hope it help.
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January 26, 2015 12:04:38 AM

go to settings-general-reset all settings down the bottom. Go for it will have to sign back in to wifi...worked for me
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February 3, 2015 11:57:42 PM

Hey guys,

I had been searching for an answer to this problem as well. In my situation I was using an iPad 4,4 (mini2 retina) and trying to connect using a dlink dir-815. All Internet activity would work except for streaming video. Videos would always buffer endlessly.

I solved the problem by turning off the 5ghz band and using 2.4 GHz only.

This is the only solution I've found. I determined the problem was with the router as videos would stream when the device was tethered to an iPhone.

Cheers
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February 21, 2015 9:53:34 PM

I had the same problem with utube so I downloaded firefox again and now it works. Hope this will work for you.
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February 28, 2015 8:19:28 PM

Samarth1234 said:
I use YouTube a lot and since yesterday I have not been able to play any videos on any of my devices. On my iPad and iPod touch's YouTube app I get a error message saying "video playback error tap to retry." No matter how many times I tap it, I get the same message. On my Windows PC I get a error which says "an error occurred."


Well I had the same problem for a long time but by leaving the home button and off button on my iPod which turns It off. Then turn It back on and sign out. Try whatching a video reply to me if it worked
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April 26, 2015 4:27:29 AM

Hi
Just jumping into the conversation
I am facing the same problem.
My YouTube application is not running videos.
It says
Play back error ,
Tap to retry
And it doesn't run even after retries.
But my friend's phone is not facing this problem.
Mine is iphone 5s and friend's is Samsung.
So it means there is no issues with my wi fi connection

Please help

Thanks in advance
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May 3, 2015 12:16:52 PM

Guys its simple..if ur on wifi..go to wifi column and click dat setting icon..which looks lyk a circle with i on it...and den der wil be dns column...change dat dns to google dns gate...which is. 8.8.8.8 .. And den press return key and den try youtube app..u wnt face d probs
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May 3, 2015 10:09:07 PM

I already have done this but this doesn't make any difference

Thanks for your reply though
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May 6, 2015 5:13:26 PM

Looks like Youtube did an update as seen here, "Certain older YouTube apps will no longer be supported after April 2015"

I had the same issue on a blueray player and my ipod touch. Once again it looks like youtube rolled out an update without telling anyone anything.
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June 9, 2015 12:20:58 PM

Quite simple for me. Was doing the same thing.
Went and scrolled to YouTube on my apps.
The Cellular Data was turned OFF. Switched back ON and I was good to go. Simple
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June 9, 2015 4:40:41 PM

iPad was playing videos early this morning and now it's not playing YouTube or Instagram videos but it does play vine videos. It's just showing a spinning load sign on the YouTube videos but the screen is black with the advertisement logo in the corner of the video.
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June 13, 2015 12:38:26 AM

Just do a hard restart on your device by holding all the buttons down at once for a while. It worked for me

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June 14, 2015 7:08:59 AM

If you use YouTube through 3G, in settings on the iPad go to mobile data and scroll down to "use mobile data for" and make sure YouTube is on. Mine wasn't and it now works.
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June 20, 2015 4:11:48 PM

I am having the same problem. It's not the router so I think it maybe time to update the flash player. Going to look up Adobe online and download the free update.
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July 30, 2015 1:22:50 AM

Bobington Mc Bob said:
Jane1205 said:
i have the same problem with you too. My ipad can watch youtube and video, but my iphone can't




Just tried what I read earlier, I went to settings and clicked on wifi and reset my wifi by " forget this network" I also cleared all the history on Safari. Then I reconnected to the network , I don't know if it was a one or the other or combination of both.? It worked! Good luck.
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Best solution

February 14, 2017 8:18:19 AM

YouTube is a robust platform. It's usually pretty easy to fix a connection issue to the site. You'll first want to clear your browser cache and cookies on your desktop or mobile device. Most of the times this will fix your connection issue.

Another solution would be to go to your control panel and open up internet options.


Click on the advanced tab of the internet options window then click on "Restore advanced settings" and "Reset".


Still having problems check out the tutorial guide by one of our expert moderators.
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