I have brand new MSI GT60 laptop with GTX870M ,i7-4800MQ CPU and 8gb ram.
There is a random 2-3 second freeze every few minutes while i am streaming videos. they don't play smoothly at all .
Also every 10 -20 minutes.. Mouse stutters and then goes back to normal... it wouldn't have moved or clicks would not register.... mouse will move shaky like its under heavy load ...
i have tried the following
1. i have updated all the drivers video, network, sound.
2. Tried a different browser (both Firefox and Chrome).
3. Used the killer cleaner and installed the pure drivers.
4. Tried the killer package from MSI support page, recovery disc and the version from Qualcomm site.
5. Gave up and installed a brand new windows 8.1 as a secondary boot, same issue.
Seriously i don't know what other options i have
should i try updating the Bios and Vbios ??
Apparently i don't have any issues when i am gaming :bonk: .. i played Final fantasy ARR for like 2 hours with no issues (temps were 90 without turbo and 80 with turbo).
This particular issue could not be a temp thing, since it starts right from the moment i switch on the laptop.
This is very annoying, please help me out. should i send it for repair? ... if i do send for repair .. i don't know if they will actually find the issue.
There is a random 2-3 second freeze every few minutes while i am streaming videos. they don't play smoothly at all .
Also every 10 -20 minutes.. Mouse stutters and then goes back to normal... it wouldn't have moved or clicks would not register.... mouse will move shaky like its under heavy load ...
i have tried the following
1. i have updated all the drivers video, network, sound.
2. Tried a different browser (both Firefox and Chrome).
3. Used the killer cleaner and installed the pure drivers.
4. Tried the killer package from MSI support page, recovery disc and the version from Qualcomm site.
5. Gave up and installed a brand new windows 8.1 as a secondary boot, same issue.
Seriously i don't know what other options i have
should i try updating the Bios and Vbios ??
Apparently i don't have any issues when i am gaming :bonk: .. i played Final fantasy ARR for like 2 hours with no issues (temps were 90 without turbo and 80 with turbo).
This particular issue could not be a temp thing, since it starts right from the moment i switch on the laptop.
This is very annoying, please help me out. should i send it for repair? ... if i do send for repair .. i don't know if they will actually find the issue.