LG DVD Disk Drive

janicegundy

Estimable
Jun 22, 2014
1
0
4,510
We have a new HP laptop and are trying to connect a LG portable DVD disk drive. It runs, but the computer does not recognize the drive. Nothing pops up. The computer is new to us and we are not very good with the "tech" part of understanding so please advise in simple step by step terms. I am wondering based on others comments if we need to get a different disk that will be compatible. Please advise.
 

SchizTech

Distinguished
Jan 16, 2011
377
1
19,210
Is this a laptop that comes with no internal DVD drive? When you plug in the drive and go to "Computer" (Windows 8) or "This PC" (Windows 8.1) do you see a DVD drive listed there? There should be a "folder" icon on the taskbar, that takes you to windows explorer then you click Computer or This PC in the left-hand pane to get to that view.

That's how the drive is normally displayed. It's not going to "pop up" until you insert a disk, then it asks what you want to do with the disk.