Just to start, I am an experienced technician with well over 100 laptops like this one successfully repaired. This problem has me stumped! Thanks for the help, and now the good stuff.
I am repairing a Gateway NE71b06u model: EG70
The customer used a universal charger which caused a short and afterwards no power indications, no boot. Simple problem i guess, so i Replaced the motherboard. First board no response so I assumed it was dead, sent it back and ordered another, same result. I decided to replace 12v power jack to make sure that wasn't the problem, it wasn't, still no power, no indication from the lights when plugged into a power source. I'm like wtf!
I am now under the assumption that the power button board is fried in some way, so I have ordered one of those. But in my experience that shouldn't affect the power indication lights, i believe i should still see an power connected light on the front of the mobo, but i get nothing. Am i on the right track or is this system cursed in some way.
I am repairing a Gateway NE71b06u model: EG70
The customer used a universal charger which caused a short and afterwards no power indications, no boot. Simple problem i guess, so i Replaced the motherboard. First board no response so I assumed it was dead, sent it back and ordered another, same result. I decided to replace 12v power jack to make sure that wasn't the problem, it wasn't, still no power, no indication from the lights when plugged into a power source. I'm like wtf!
I am now under the assumption that the power button board is fried in some way, so I have ordered one of those. But in my experience that shouldn't affect the power indication lights, i believe i should still see an power connected light on the front of the mobo, but i get nothing. Am i on the right track or is this system cursed in some way.