My Acer Aspire won't go beyond the welcome screen, cant even get the log on screen to open? The mouse works

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seamsn65

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May 28, 2014
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My computer will come on however I get to the log on screen there is a message stating Windows Update Sign in and install important updates however; I cannot even get logged in does not get me to log in screen. Help! Control Alt Delete does not work.
 
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coastie65

coastie65

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May 26, 2010
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Hi. Try to start it in SAFE mode. If you can, try a system restore to a time before this started.
 
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