My dell Laptop wont startup on ac adapter

bigbuddy · May 25, 2014

Hi techs, I own an dell xps 15 L502x.. On ac adapter when i click on power button the laptop turns on but the screen is black. But when i disconnect the ac adapter and turn on with the battery it works fine.. That too sometimes i have to remove and put the battery again and again for atleast 3 times and then only it will turn on, The battery actually needs a replacement too.. I can use my laptop without battery, But the problem is that the laptop turns on in ac adapter but the screen is just balck and it doesn't boot.. I have the latest BIOS version installed. What is the problem? And how can i fix it? Previously my laptop hinges were broken, bezels broken and i got replaced it from near dell store, The hinges where replaced but the bezels have been reworked. I got this power issue couple of days after fixing this hinges and bezel problems..

Danimal1q2w3 · May 25, 2014

Sounds like you just need to replace the cord

bigbuddy · May 25, 2014

@Danimal1q2w3 The cord seems to work fine, Because when i re-plug the ac adapter after switching on with the battery. The laptop starts charging the battery as usual..

unksol · May 25, 2014

um... if this issue started after you had it fixed take it back and make them fix it right. that is what you paid them for....

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My dell Laptop wont startup on ac adapter

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