I had the same problem as TTUO3 and was able to "Save as" - didn't have the option for "Save target as..." and it looked like it saved but i got this message: Adobe Reader could not open 'Visa 4.3.14' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). I have been saving these for over a year until two months ago. I just tried to get into my Visa statement after this attempt and now I can't even see the statement.