Acer Aspire V5-132P 11.6 won't power off

dopeydebz · May 7, 2014

My dads laptop is brand new and he can't get it to shut down! He has tried everything! It just won't shut down, won't restart or anything! What is likely to be the issue? And what would be the solution?
Thanks

jarotech · May 8, 2014

Hi, hold the power button for 5 seconds.

Prostar Computer · May 8, 2014

Have you already tried the force shutdown that jarotech mentioned? Sometimes a background process or service in Windows will get stuck, causing Windows to hang and the laptop to remain powered on.

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Acer Aspire V5-132P 11.6 won't power off

dopeydebz

Estimable

jarotech

Dignified

Prostar Computer

Dignified

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