my grandaughter was on the lap top and changed the pass word how do I st

Solution
hi i had a same problem but it was done in easy steps just fallow and see if that work's for you

1) Restart your machine tap the f8 key while its rebooting and a black screen will come up asking how you want to start the computer.
2) Choose start in safe mode
3) Hopefully you will see an account called "Administrator" (you wouldn't see it when you load windows normally).
4) Depending on who set your computer up, the admin account is often not password protected so click and log in
5) One your in, go to the control panel (Start Menu -> Control Panel) and click "Users and Accounts"
6) From here you can change or remove your password for the other account. Once you have restart the computer normally and login with your actual...

Asif Akbar

Estimable
Jul 11, 2014
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hi i had a same problem but it was done in easy steps just fallow and see if that work's for you

1) Restart your machine tap the f8 key while its rebooting and a black screen will come up asking how you want to start the computer.
2) Choose start in safe mode
3) Hopefully you will see an account called "Administrator" (you wouldn't see it when you load windows normally).
4) Depending on who set your computer up, the admin account is often not password protected so click and log in
5) One your in, go to the control panel (Start Menu -> Control Panel) and click "Users and Accounts"
6) From here you can change or remove your password for the other account. Once you have restart the computer normally and login with your actual account!

However if you do not see the Admin account you will need to talk to an IT geek to do some password recovery thank's
 
Solution