Asus laptop virus?

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Lynnyg

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Apr 12, 2014
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Hi I have a huge problem with my asus laptop where it won't boot up from asus screen it just keeps going round and round I have tried everything so far it won't let me change anything under bios start up if you know how to change let me know. I think it has a virus please help me as I need this laptop and can't afford to get it repaired or buy new one. Please help I don't know how to fix
 
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Hardware failure = replace the problem component. It could be memory, or it could be the CPU, and so on. The worst case is that you'll have to replace the motherboard.

Firmware corruption = try to flash the BIOS by downloading the latest from Asus' support page for your model. Hopefully you can flash it by putting the BIOS update file(s) on a USB flash drive and then boot from that. Again, in the worst case scenario of the BIOS being corrupt, the motherboard may need replaced.

If you're under warranty, contact Asus. Should they service it under warranty, you'll be without the laptop for awhile, but as long as you're covered, there shouldn't be any charge.
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Lynnyg

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Prostar Computer

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Apr 11, 2013
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Hardware failure = replace the problem component. It could be memory, or it could be the CPU, and so on. The worst case is that you'll have to replace the motherboard.

Firmware corruption = try to flash the BIOS by downloading the latest from Asus' support page for your model. Hopefully you can flash it by putting the BIOS update file(s) on a USB flash drive and then boot from that. Again, in the worst case scenario of the BIOS being corrupt, the motherboard may need replaced.

If you're under warranty, contact Asus. Should they service it under warranty, you'll be without the laptop for awhile, but as long as you're covered, there shouldn't be any charge.
 
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