White dots on the BACK panel of my RCA TV

markymark804

Estimable
Apr 7, 2014
1
0
4,510
I have a 32' RCA Flat screen TV. On the back panel hundreds of white dots appear and it seems to have an odor. I can take a damp towel or wet wipe and they wipe right off. After a while they all seem to come back.

I currently live in Hawaii and I know moisture is normally a bad thing, but we live in housing with AC and our doors stay shut. Plus, I have 5 other TVs in the house and they do not have this issue.

Any suggestion on what could be causing this?
 

creecy

Estimable
Apr 6, 2015
1
0
4,510
This white powder is not harmful nor is it mold. We have had a few cases and have found it is the fire retardant interacting with the environment. In most instances all that is needed to correct this is a damp cloth, but in the case the white spots do come back we have a tech come out and replace the back cabinet. For further assistance with this concern, please reach out to ONCorp (the manufacturer of the television) at 888-977-6722.