Pink instead of white screen tint

DrLen · Apr 2, 2014

We have a Dell Inspron N5010 laptop. The screen went black so we could not see anything. We used the "restart" feature (back to when it worked properly) and it fixed the black issue. However, during the repair process, we noticed that the white tint became light pink. Now, all white space is light pink. Have you ever heard of this before? Any suggestions would be greatly appreciated.

Dr.Len

zeph_yr · Apr 2, 2014

It sounds like the cable connecting the graphics card/CPU to the screen is going bad. This issue can be recreated on a desktop if the VGA cable connection isn't plugged in all the way.

crystal_tech · Apr 2, 2014

its one of these,

video card is going bad,
cable to the video card and screen is loose or bad,
inverter board is bad,
screen is bad

also try this:
http

/www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=us&l=en&s=bsd&docid=51934

its the built in dell lcd test.

DrLen · Apr 2, 2014

Connected to another computer monitor via external cable. No issues indicating something is not correct in laptop. Does this change anything?

Thanks for the help.

crystal_tech :

zeph_yr · Apr 2, 2014

That shows there's nothing wrong with the processor or motherboard of the laptop. The issue lies in the screen or in the cable between the screen and processors. I'm not sure if that can be replaced.

DrLen · Apr 2, 2014

What would be suggested for the next step(s) to fix?

zeph_yr :

zeph_yr · Apr 2, 2014

If it's out of warranty, you can try buying a screen replacement online and replacing it yourself. I haven't made sure these parts are 100% compatible so you'll want to double check your model numbers. http

/www.ebay.com/itm/New-15-6-LED-Screen-for-Dell-Inspiron-N5010-N5020-Laptop-HD-Glossy-LCD-/360524009625

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Pink instead of white screen tint

DrLen

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zeph_yr

zeph_yr

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crystal_tech

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DrLen

Estimable

zeph_yr

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DrLen

Estimable

zeph_yr

Honorable

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