HELP! acer aspire webcam not working "THE CAMERA IS NOT INSTALLED..."

washablebeej

Estimable
Mar 22, 2014
1
0
4,510
hi. i have an acer aspire 5742G laptop. it keeps saying that:
"THE CAMERA IS NOT INSTALLED OR CAMERA IS OCCUPIED BY ANOTHER USER!"
I have acer crystal eye downloaded, i uninstalled it and reinstalled it from the acer website, but the same message appears. i havent used the webcam for a very long time but it used to work; however, my laptop became corrupt and was sent back to acer for repair. this is the first time i have tried to use the webcam since then (about a year or so ago). any help would be much appreciated as i am trying to skype my sister who lives overseas.
thanking you kindly
 
If Acer has no update (I would also check updating the BIOS) you can try Slim Drivers and see if it finds something to help as well. I would be more inclined to tell you to just grab a chepo webcam from the store and just use that ($20?).