Aspire 8930 won't charge new battery

CrzyGK

Estimable
Mar 4, 2014
1
0
4,510
Problem:
I have just recently replaced the battery in my Acer Aspire 8930 and I have not been able to get the machine to charge the new battery. The old battery will still charge, which makes me wonder if the old battery has internal components that the machine is checking with before it charges. Initially, the new battery read 3% and charging, but now it only reads 1% and charging and will not keep the laptop powered if the power supply is removed. Any assistance with this matter would be greatly appreciated.

Attempted Solutions:
Updated BIOS to version 1.20
Checked power supply
Checked the charging plug/pin
Updated all battery-related drivers
 
Solution
Hi, you have a circuit who check if the battery is compatible with the laptop. If you bought a cheap battery from china, or a compatible battery, maybe this is the problem you have with the new battery.