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samsung smart tv 8000 series not connecting to internet thru lan or wireless

Tags:
  • Smart TV
  • LAN
  • Samsung
  • Home Theatre
  • Wireless
  • Internet
Last response: in Streaming Video & TVs
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February 28, 2014 10:01:11 PM

I just bought a Samsung Smart TV (8000 series) second hand. Everything is working perfectly EXCEPT it will not connect to the internet through the wireless or LAN. What do I do?

I tried following the directions. It searches for it, and nothing.

Any Ideas?

More about : samsung smart 8000 series connecting internet lan wireless

February 28, 2014 10:13:16 PM

I would bet that it is still looking for a password protected network from the prior owner. I would try to reset everything back to " out of the box " new condition. I found this on You Tube that should help you get to the service menus and probably a method to reset the internet connection or the entire TV!
https://www.youtube.com/watch?v=wHO1CReFOLU
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March 1, 2014 6:40:03 AM



Thanks for the reply, however, I don't believe that's it. The first thing I did was reset the television. I went through all the settings: searched for channels, set time and date, calibration, hand and voice controls, etc.

When I go to the Network Settings, I "start" the process to search for a wireless network. It takes about a minute "checking for wireless networks..." then goes back to the first step. Then I try to attaching an Ethernet cord and starting the process again. I get the same result.

Is there anything else I can do?
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July 6, 2014 10:07:25 PM

Having the same issue...
Did you find any solutions yet?

Thanks.
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September 7, 2014 5:34:23 PM


I'm having the same problem with wireless, I'm ok with the lan but the router is in a different room called samsung and they don't know whats the problem... we need help please!!! thank you
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less than a minute ago

Hi I just went thru all of this stuff, comcast wouldn't help me so I had to go thru and manually put in all the network numbers myself. First of all I went to Menu on my samsung remote, and net work, Ip settings. To get your numbers, use your lap top, or pc, and click on start, type in, cmd-enter. then type in ipconfig/all-enter. All your numbers are there and now you everything should work. I sure hope this helps and write this in your users manual so that you have all the numbers you need.
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