No sound on laptop except for my usb headset.

Banamy

Honorable
Nov 25, 2013
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10,510
So I have a gamecom 780 plantronics usb headset, which works great on my laptop (HP-G60 series). The problem is I have no sound out of my speaker nor the hdmi output going to my TV. I've already tried setting the speakers as the default and completely disabling the usb headset. But, that did not work at all, I tried updating drives, again no solution.

So does anyone have an idea what's going on. Thanks for the help!
 

manofchalk

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Moderator
May 11, 2012
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10,660
Seems like your internal sound card has failed to me. Thats why the USB headset works, as it would have its own DAC somewhere in it, while the 3.5mm jacks and HDMI audio would rely on the internal sound card.