New PC Headphone jack help

Hatcher12

Honorable
Dec 17, 2013
3
0
10,510
Ok before anyone says anything about buying a custom built pc and not building my own save it. So i just got my pc from CyberPower PC and everything seems to be running smooth except when i try to plug in the headphones it came with it doesnt stay in. I've applied more than enough pressure but it is like something is blocking it from "clicking" in. If i put it in a certain way only the left headphone works and it goes on and off, same with the mic it just doesnt go all the way in. I've even tried putting my apple headphones in and they dont do the trick either. Thanks for any replies.