Howdy Toms!
Long time troller, first time poster. Here's my issue:
I have a user whose Outlook 2013 view settings keep changing on him when an email (internal or external) arrives into his inbox. The change doesn't always happen immediately -- sometimes he'll close Outlook and reopen it to find his view settings changed. He likes his inbox all collapsed sorted by From ascending. The change that happens is the view will be all expanded and under view settings -> Group by, the bottom drop down is changed to "As last viewed" instead of all collapsed.
Here's some pertinent info:
Software: Outlook 2013
Install: Office 365
OS: Windows 7 x32
Hardware info if you need it:
Dell Optiplex 790
3 GB RAM
Intel Core i3 @ 3.3 GHz
120 GB Intel SSD 530 series
Things I have already tried:
Manually changing view settings
Copying view settings to new view profile
Cleaning out view settings by running Outlook /cleanviews
Running Office 365 repair
Running Office 365 online repair
Installing/Reinstalling Office 365 (TWICE)
I'm officially out of ideas. How do I keep the view settings from changing when an email comes in? Any help would be greatly appreciated. Thanks in advance!
Long time troller, first time poster. Here's my issue:
I have a user whose Outlook 2013 view settings keep changing on him when an email (internal or external) arrives into his inbox. The change doesn't always happen immediately -- sometimes he'll close Outlook and reopen it to find his view settings changed. He likes his inbox all collapsed sorted by From ascending. The change that happens is the view will be all expanded and under view settings -> Group by, the bottom drop down is changed to "As last viewed" instead of all collapsed.
Here's some pertinent info:
Software: Outlook 2013
Install: Office 365
OS: Windows 7 x32
Hardware info if you need it:
Dell Optiplex 790
3 GB RAM
Intel Core i3 @ 3.3 GHz
120 GB Intel SSD 530 series
Things I have already tried:
Manually changing view settings
Copying view settings to new view profile
Cleaning out view settings by running Outlook /cleanviews
Running Office 365 repair
Running Office 365 online repair
Installing/Reinstalling Office 365 (TWICE)
I'm officially out of ideas. How do I keep the view settings from changing when an email comes in? Any help would be greatly appreciated. Thanks in advance!