I have an Asus vivobook s500ca that I've had since new years eve and I have a problem that has me terrified. Ever since I updated to windows 8.1 which was around the day I first got it, my laptop has a habit of randomly shutting down with no warning, but no BSOD. So far it has only happened 4 times over the course of a week. I thought I got rid of it until yesterday when it happened for the 4th time last night. Here's the event log for my most recent encounter.
- <Event xmlns="http
/schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-01-10T03:17:41.962344300Z" />
<EventRecordID>4334</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Mattslaptop</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
So far I've only come across it when the laptop is plugged in. Have not came across it when not plugged in. As of now I got all update drivers from asus's website. Ran scans through avast and malwarebytes, found nothing fishy. I don't think it's overheating as I see my temp's are at a stable 50C. I don't think it's the RAM since I just got this. I'm thinking it's an electrical problem because I connected to my room and recently office outlets and witnessed it happen on both. Right now I took precautions by removing some of the bloatware asus included such as instant on, smart gesture, and power4gear hybrid. What to do you guys think it is? I just really don't want to see this happen ever again.
- <Event xmlns="http
/schemas.microsoft.com/win/2004/08/events/event">- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-01-10T03:17:41.962344300Z" />
<EventRecordID>4334</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Mattslaptop</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
So far I've only come across it when the laptop is plugged in. Have not came across it when not plugged in. As of now I got all update drivers from asus's website. Ran scans through avast and malwarebytes, found nothing fishy. I don't think it's overheating as I see my temp's are at a stable 50C. I don't think it's the RAM since I just got this. I'm thinking it's an electrical problem because I connected to my room and recently office outlets and witnessed it happen on both. Right now I took precautions by removing some of the bloatware asus included such as instant on, smart gesture, and power4gear hybrid. What to do you guys think it is? I just really don't want to see this happen ever again.
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