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Google Chrome being really (and I mean REALLY) SLOW

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  • Internet Explorer
  • Browsers
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Last response: in Apps General Discussion
December 28, 2013 8:13:08 AM

Hey guys. I've been a Chrome user for nearly two years, but recently I'm having a big issue. Every time i open the browser it struggles to even open the home page or tabs like the settings. Its not my internet, as i have about 25Mbps down and 7 up. Other browsers are working fine, but I prefer Chrome!

More about : google chrome slow

December 28, 2013 8:25:17 AM

You could upgrade to firefox :) 

I would suspect an addon, or some sort of sly browser related malware. Check your add/remove programs under control panel, and chromes addons (however they work).

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December 28, 2013 8:27:56 AM

Lee-m said:
You could upgrade to firefox :) 

I would suspect an addon, or some sort of sly browser related malware. Check your add/remove programs under control panel, and chromes addons (however they work).



when you think about it, i do get weird viewster popups every now and again. how can you disable these?
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Related resources
December 28, 2013 8:30:30 AM

HAHA you asked the same question on game debate! :D 
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December 28, 2013 8:39:38 AM

Danzas4321 said:
You could upgrade to firefox :) 
when you think about it, i do get weird viewster popups every now and again. how can you disable these?


I already gave you one thing to check.

as for chrome its self, I don't know, I don't use it, nor have I ever. I should think its menu (however it works), would have an option to manage addons.
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December 28, 2013 8:55:19 AM

i checked in add/remove programs and there arent any. also i just ran a security scan and removed all spyware and its still slow
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December 28, 2013 1:07:14 PM

next thing to check then is that the proxy and network settings in chrome have not been altered. Again I cant tell you how, I dont use chrome. It should be set to auto, or system default.
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February 16, 2014 4:16:46 PM

I've experienced this problem in over than 20 computers since I work in computers maintenance and lucky me I discovered that the fix of this problem is that one of the cooling system fans ( CPU fan, GPU fan and PSU fan ) is simply not working well or broken; and after fixing this cooling problem; Google Chrome worked perfectly, so check your computer cooling fans.
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March 24, 2014 3:56:08 PM

MarkXXL said:
I've experienced this problem in over than 20 computers since I work in computers maintenance and lucky me I discovered that the fix of this problem is that one of the cooling system fans ( CPU fan, GPU fan and PSU fan ) is simply not working well or broken; and after fixing this cooling problem; Google Chrome worked perfectly, so check your computer cooling fans.


I think that might have been just a co-incidence. My laptop is fairly new and Chrome is awfully slow.

Like you I work in IT, and chrome throughout our client base is noticeably slower. You can disable add-ons or remove them altogether, this fixes some peoples issues but not others. It is very random and I have yet to pin-point it down to JUST an add-on being at fault. I feel it is an inherent problem with the browser itself. Check the dev threads on google chrome, you will see the issue has been ongoing for well over 6mths and is affecting cross-platforms too.
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Best solution

June 30, 2014 12:23:59 AM

To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.
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July 5, 2014 5:27:01 AM

then uncheck "Use hardware acceleration when available"

This worked beautifully! Thank you :) 
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4
July 11, 2014 9:42:50 PM

Lee-m said:
next thing to check then is that the proxy and network settings in chrome have not been altered. Again I cant tell you how, I dont use chrome. It should be set to auto, or system default.


Honestly I am not sure why you are giving Chrome advice if you have not used it and all of your answers end in "I don't know, I haven't used it". It's counter productive :?
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July 12, 2014 5:53:12 AM

The Phoen said:

Honestly I am not sure why you are giving Chrome advice if you have not used it and all of your answers end in "I don't know, I haven't used it". It's counter productive :?


Honestly I don't know why you are leaving comments like this, it really is counter productive and not helpful at all. It is even less helpful to drag out an old thread for no reason. At least I offered suggestions that might help. Unlike your self...
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July 19, 2014 6:59:42 AM

Thank you thank you thank you. I have been looking for an answer to sluggish chrome browser for MONTHS and this is the thing that has helped the most.

Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.


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July 22, 2014 10:41:03 AM

I have disabled hardware acceleration and I am still having the same issue - any other ideas?
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July 25, 2014 5:49:23 PM

Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop....


Thank you! This cleared the problem for me too. It was *unbelievably* slow for the last few weeks, and I couldn't stand the idea of using IE. Firefox was fast the whole time at least.

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July 26, 2014 2:11:13 PM

Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

Thanks Jeff! Chrome had become heinously slow for me and disabling hardware acceleration resolved the problem.

The problem appears to have been introduced by upgrade to Version 36. Some people are having success updating their display driver and leaving hardware acceleration enabled. This did not work for me. See answer by ulupoi here for more details:
Chrome lagging after reinstallation

There's a bug report (also noted in the post referenced above) that you can track here:
Issue 395253: Chrome laggy & unstable with upgrade to 36
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September 7, 2014 3:33:17 PM

Folks,

Very recently chrome started "catching" when you open a new tab, navigate to a new site, even open the settings tab. For example, I will open a new tab which normally brings up the frequent sites I visit. This now takes at least 2 entire seconds to load.

Computer is a new Lenovo X1 Carbon I5 8 gigs ram. I have chrome version 37 on windows 8.1.

I have tried disabling hardware acceleration, did not help. I have tried uninstalling chrome and reinstalling. I have tried disabling all extensions.

I have tried IE, which seems fast still.

I also have this problem at a coffee shop I frequent. Same results over hotspot. I mean to say, internet connection does not seem to affect it. I have run a speedtest over my home wifi; results are good, 10ms ping, 20Mbit down, 5 up.

I have nuked my windows install for this in the past, but this is a newer laptop with lots of lenovo software I dont want to reinstall.

Any ideas?

Thanks
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September 7, 2014 7:59:39 PM

stanglover37 said:
Folks,

Very recently chrome started "catching" when you open a new tab, navigate to a new site, even open the settings tab. For example, I will open a new tab which normally brings up the frequent sites I visit. This now takes at least 2 entire seconds to load.

Computer is a new Lenovo X1 Carbon I5 8 gigs ram. I have chrome version 37 on windows 8.1.

I have tried disabling hardware acceleration, did not help. I have tried uninstalling chrome and reinstalling. I have tried disabling all extensions.

I have tried IE, which seems fast still.

I also have this problem at a coffee shop I frequent. Same results over hotspot. I mean to say, internet connection does not seem to affect it. I have run a speedtest over my home wifi; results are good, 10ms ping, 20Mbit down, 5 up.

I have nuked my windows install for this in the past, but this is a newer laptop with lots of lenovo software I dont want to reinstall.

Any ideas?

Thanks


Yeah i've been having the same problem, I scanned for malware,spyware,Trojans, cleaned out registry, defraged nothing. But before that 2 days ago I ran system restore and my browser was working fine again, then I turn on my pc and this happens again. I tried doing system restore again but didn't give me an earlier time anymore :( , cause if it did I would have ran it again and disable the auto chrome update to see if would have fixed the problem which I really think its the case.


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September 11, 2014 10:57:58 PM

I had the same problem with Chrome. Very slow, opening new browsers or tabs were painfully slow.

It turns out that there is a conflict between the new Chrome update and BitDefender.

If you're using BitDefender (the free antivirus software) you'll need to uninstall it and use an alternative antivirus.

As soon as I removed BitDefender, Chrome became lightening fast all over again.
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September 13, 2014 9:01:31 AM

Ryanfg, Good catch. I suspect we should all test antivirus for conflicts with the new Chrome update. I certainly will.
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September 14, 2014 11:00:22 AM

Ryanfg said:
I had the same problem with Chrome. Very slow, opening new browsers or tabs were painfully slow.

It turns out that there is a conflict between the new Chrome update and BitDefender.

If you're using BitDefender (the free antivirus software) you'll need to uninstall it and use an alternative antivirus.

As soon as I removed BitDefender, Chrome became lightening fast all over again.


Yup, bitdefender seems to have been the culprit. Thanks!
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September 14, 2014 7:51:23 PM

Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.



I just used your suggestion and it seems to be making a world of difference. Let's see what happens when I use this on another system I have. Thanks.
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September 15, 2014 5:30:41 PM

I have been chasing this issue for months. I even contemplated doing a clean install and starting again. Not something to contemplate lightly.

WOW!!! Am I glad I found this post! I turned off H/H acceleration as suggested: voila! Chrome and gmail back to it's normal speedy performance.

Thanks a million, folks...
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1
September 16, 2014 1:18:04 AM

I run into this kind of situation sometimes. I just clear cookies & caches and Chrome works fine! Chrome may turn bulky overtime. So after you throw out the rubbish, it runs faster!
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October 8, 2014 7:33:26 AM

Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.


Thank you very much for this, because unchecking the option made my chrome faster. After tedious malware check and all , it worked !!

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October 19, 2014 1:02:48 AM

Ive been having the same problem for the last few days all of a sudden. my internet is 100Mbps, everything else works fine, i do alot of gaming and havent had any problems there .. just with chrome taking absolutely forever.. even typing in the address bar is lagged, type a few characters and a pause before they show up
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October 20, 2014 11:59:46 AM

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run uihxjjzt
regsvr32.exe /s "C:\Users\X - your computers name - X\AppData\Local\ElevatedDiagnostics\uihxjjzt.dll"

Delete this key in the registry.
Copy the key and value for future rebuild if you need too.

I believe this is a Trojan chrome update.

I use windows process explorer to view process's
i started seeing a doz or more at times all stating they were Chrome
not to be mistaken with the 3 or 4 normal Chrome process.
They are not called Chrome.
They are created by the Regsvr.exe file.
They keep creating them self even after Chrome is uninstalled.
I suspended the regsvr.exe file from within process explorer
killed the Tree for the fake chrome processes from within process explorer
and the browser and Google were fine. fast as ever.
I tried to just delete the file but it rewrote itself at boot.
through an autoruns jump i found the registry key.
noted it for future rebuild if i have an issue none yet .
and deleted the key and the value.

running normal now.

see Microsoft downloads for Process explorer and autoruns software free download from them.

keep in mind uihxjjzt and uihxjjzt.dll may not be the same on your computer.
as well the file directory's are hidden and not yet indexed so may not be found through search
"C:\Users\X - your computers name - X\AppData\Local\ElevatedDiagnostics\uihxjjzt.dll"


Also sent the files to Microsoft's Security essentials for review.

http://www.herdprotect.com/ikgojpdbiniccokkgadmdheobjfd...
somthing else just turned up in a TCP/IP scan with Netsat and a web lookup of the IPaddress.
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October 22, 2014 10:11:11 PM

Babii4eva said:
Ive been having the same problem for the last few days all of a sudden. my internet is 100Mbps, everything else works fine, i do alot of gaming and havent had any problems there .. just with chrome taking absolutely forever.. even typing in the address bar is lagged, type a few characters and a pause before they show up


I have had the SAME problem lots of times. A quick reboot partially helps; but I just found a great fix which has got me back on track again.

1) Go to Google Settings (top right corner of screen 3 lines box)
2) Go to `More Tools`
3) Go to CLEAR BROWSING DATA
4) Go to "`Clear Browsing Data` FROM THE BEGINNING OF TIME"
5) Click Ok.

Whizz

Works great now.

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October 23, 2014 5:12:36 AM

Lyra Yoo said:
Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.


Thank you very much for this, because unchecking the option made my chrome faster. After tedious malware check and all , it worked !!



It definately Helped Me! thanks!
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October 30, 2014 10:47:34 AM

Thank you very much! Disabling hardware acceleration worked for me as well.
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October 31, 2014 7:21:48 PM

Disabling the HW acceleration also worked for me. Weird...

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November 4, 2014 7:03:59 AM

Logging out of google and google plus seems to have helped here.
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November 4, 2014 7:09:21 PM

RayMel1 said:
Lyra Yoo said:
Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.


Thank you very much for this, because unchecking the option made my chrome faster. After tedious malware check and all , it worked !!



It definately Helped Me! thanks!


It works for me^^~
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November 6, 2014 6:22:56 AM

YES! Total fix, thank you!!

Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.


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November 17, 2014 9:03:30 PM

Thanks so much for this advice. I have been struggling with mine for months and following your instructions it was working like new in under 5 minutes.

Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.


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November 21, 2014 8:28:00 AM

Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.

This worked perfectly, thank you very much
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November 27, 2014 5:54:08 PM

For me none of the above worked. However disconnecting my broswer from my gmail account got rid of the problem! Yey!
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November 28, 2014 1:57:27 AM

Danzas4321 said:
Hey guys. ive been a chrome user for nearly two years but recently im having a big issue. every time i open the browser it struggles to even open the home page or tabs like the settings. its not my internet as i have about 25Mbps down and 7 up. also all other browsers work fine like IE firefox and opera. So please help me :(  i really like chrome :D 


Hi Danzas,

I have been having the same problem! Ive used Chrome for years and love it bu the last few weeks it has gone really slow! Downloads not working, sites not opening etc!

If you click on the upper right hand corner, theres a button thats three lines, click that then click "about Google Chrome" and update the browser, thats what I did and mine works fine now :) 
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December 10, 2014 4:15:25 PM

Jeff Buffington said:
To anyone encountering similar issues... try disabling hardware acceleration.... it was a tenfold improvement for me on my laptop.

To disable it... type "chrome:settings" in the address bar, click Advanced Settings, then uncheck "Use hardware acceleration when available" under the System header. Close all open Chrome browser instances and restart Chrome.

Chrome had always ran really well for me.... until rather recently. This seemed to fix my biggest problem of late. Give it a shot and let me know... curious how it works for others. Not sure why HW acceleration seems to be the culprit, nor what exactly changed that caused this issue.


Thank you so much. That made Chrome 10 times faster for me!

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December 13, 2014 6:16:46 AM

Uninstall and reinstall, worked fine for me
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December 21, 2014 8:48:25 AM

All of the above would probably have worked...if I got that far. My problem, it turns out, is that I installed the 32-bit Chrome version on a 64-bit Windows 8.1 computer. Silly, I know. In my defense, the first download option that comes up is for Windows 7/Vista/8/8.1 32-bit, so that's what I originally went with. If the slow problem comes back up, I'll try some of these other solutions. But for now, it's humming just fine with lots of acceleration and lot of extensions (Drive, Motorola Connect, hangouts, and Google Chrome running in the background) hanging off of it.
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December 22, 2014 2:09:47 PM

i have the same problem. Also youtube says that i have safe search on but its not on can you help me.
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December 23, 2014 12:46:41 AM

ben1492 said:
All of the above would probably have worked...if I got that far. My problem, it turns out, is that I installed the 32-bit Chrome version on a 64-bit Windows 8.1 computer. Silly, I know. In my defense, the first download option that comes up is for Windows 7/Vista/8/8.1 32-bit, so that's what I originally went with. If the slow problem comes back up, I'll try some of these other solutions. But for now, it's humming just fine with lots of acceleration and lot of extensions (Drive, Motorola Connect, hangouts, and Google Chrome running in the background) hanging off of it.


That doesn`t do squat.
X64 or not, it still grinds to a halt.

I have a Haswell i7 PC with 16Gb of RAM with an SSD & Windows 8.1 all fully updated and Chrome x64 slows down like 1990 and Windows 3.

Its just CRAP.

That said; all the aforementioned `fixes` work for a short while.
Such as `clearing Cache` etc etc etc etc etc....
But its ALL Temporary.

So does Disabling some Extensions for a fix (which I have had to do just to post this response).

This is the quickest its been for weeks. Usually it crawls along after five minutes of the previous fixes.
Uninstalling & re-installing does SQUAT after a few days its back to CRAP.

These Disabled extensions seem to be fine for now though.
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December 27, 2014 3:29:39 PM

Hey I had the same problem too. I had a brand new laptop and simply trying to load chrome took like 5 min. I even rebooted the computer to see if chrome would work then, but it didn't. But I found a very simple solution to this problem :D . All you need to do is wait for chrome to load (don't worry, this is gonna be the last time you'll ever see chrome load so slowly). And in the top right corner of the page, there will be three horizontal lines beside a star. You click that, and simply press "Relauch Chrome on Windows 8." It won't work at first, because what u need to do is you need to restart your computer, go back and click the Chrome icon on your desktop. Tada! it's google chrome in windows 8 version! And guess what? This way, you don't need to pay $3 to get the app! I just installed chrome on desktop internet and then i relaunched chrome on windows 8.
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December 30, 2014 7:43:53 PM

I uninstalled microsoft Cloud and it fixed the lag I was having with Chrome.
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January 8, 2015 2:10:48 PM

Do you have Bitdefender antivirus installed? If so go turn off the firewall and chrome will back to its blazing fast self. I stumbled upon this thread trying to figure out WHY bitdefender firewall is killing my chrome, but i just cant find an answer... You know for being the best antivirus I could buy I'm starting to regret my descision going with them.
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January 19, 2015 5:11:31 PM

Disabling Hardware Acceleration in the Advanced settings helped me. It has improved 10 fold. I think someone else here actually posted this answer too-- just further reassuring that it's what worked for me as an avid chrome user. Settings> Advanced Settings > Scroll all the way to the bottom. Should be a checkbox. http://i.imgur.com/EMCIBnD.png?1
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January 25, 2015 5:23:19 AM

I'm sorry for bumping an old thread, but I just wanted to confirm that this worked for me (disabling HW acceleration).

I read a few topics about this feature and it says that it somehow improves playback performance with flash videos.. how's that when it clearly did the opposite for most of us? and when I opened the settings in "chrome://gpu" it says "Flash: Hardware accelerated" even though I disabled it in the main advanced settings.. or is this another feature not related? I'm just curious..
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January 26, 2015 10:28:19 PM

same prob here ...chrome slow as molasses. disabled hardware acceleration as suggested above, closed and restarted chrome...NO LUCK . Firefox and IE are almost instantaneous wheresas chrome takes 5-10 seconds to load some bookmarked pages ...some load in maybe 3 seconds ...it's late, will try tomorrow. Thanks all who posted suggestions though !
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