Hello everyone,
So around three months ago I purchased an Acer Aspire V5-552G-8632 (http
/www.newegg.com/Product/Product.aspx?Item=N82E16834314119). Yesterday I decided to download a temperature checker because of a factory reset and lo and behold it was running at 109°C. I was astounded, I didn't even have anything intensive but Firefox and so I got another heat monitor software to double check and a similar result of 100°C emerged. I decided to run one last test the next day without touching the laptop for the entire day and immediately booting it up and checking the temperature. 80°C.
First (no intensive app, one test [HWMonitor]):
http/i.snag.gy/ZfKU7.jpg
Second (no intensive app, two tests [Speccy + HWMonitor]):
http/i.snag.gy/B2Svl.jpg
Third (booted laptop and IMMEDIATELY ran a test [Speccy]):
http/i.snag.gy/Aser1.jpg
I have no idea if it's also been running this "hot" ever since the laptop was opened or if it's a recent issue. However, the performance still seems the same, no freezing at all. I'm not sure if it's simply the sensor bar broken or there is a legitimate problem with heat.
I went to chat with Acer Support and they said to send it in for a RMA and they created a ticket for me. HOWEVER, a friend of mine told me that electronic RMA usually consists of simply sending back a refurbished version of the item and tossing the problematic one into a fix it bin. I have no idea if it holds true or pertains to Acer at all but that's where I run into an issue (other than a costly 30 dollars shipping): I upgraded the laptop's hard-drive with a SSD but I left the laptop's original HDD back at my college before I traveled down for break and won't be coming until around a week and shipping from there would mean another week of travel time before the laptop, with its original components, arrives at Acer Repair Center.
As I said before, it does get warm but I wouldn't say 200°F hot and nor does it freeze / crash. However, isn't performance throttled by the temperature sensor? And if the problem does exist, wouldn't it melt the circuitry/reduce the lifespan drastically?
Should I:
Ignore the problem?
Send it in now with the SSD?
Send it in later where the repair window might not last that long?
Thank you for any assistance.
EDIT: I would like to add that I'm extremely careful with my laptop, I know for a fact it's not because of dust build ups or anything I've done.
So around three months ago I purchased an Acer Aspire V5-552G-8632 (http
/www.newegg.com/Product/Product.aspx?Item=N82E16834314119). Yesterday I decided to download a temperature checker because of a factory reset and lo and behold it was running at 109°C. I was astounded, I didn't even have anything intensive but Firefox and so I got another heat monitor software to double check and a similar result of 100°C emerged. I decided to run one last test the next day without touching the laptop for the entire day and immediately booting it up and checking the temperature. 80°C.First (no intensive app, one test [HWMonitor]):
http
/i.snag.gy/ZfKU7.jpgSecond (no intensive app, two tests [Speccy + HWMonitor]):
http
/i.snag.gy/B2Svl.jpgThird (booted laptop and IMMEDIATELY ran a test [Speccy]):
http
/i.snag.gy/Aser1.jpgI have no idea if it's also been running this "hot" ever since the laptop was opened or if it's a recent issue. However, the performance still seems the same, no freezing at all. I'm not sure if it's simply the sensor bar broken or there is a legitimate problem with heat.
I went to chat with Acer Support and they said to send it in for a RMA and they created a ticket for me. HOWEVER, a friend of mine told me that electronic RMA usually consists of simply sending back a refurbished version of the item and tossing the problematic one into a fix it bin. I have no idea if it holds true or pertains to Acer at all but that's where I run into an issue (other than a costly 30 dollars shipping): I upgraded the laptop's hard-drive with a SSD but I left the laptop's original HDD back at my college before I traveled down for break and won't be coming until around a week and shipping from there would mean another week of travel time before the laptop, with its original components, arrives at Acer Repair Center.
As I said before, it does get warm but I wouldn't say 200°F hot and nor does it freeze / crash. However, isn't performance throttled by the temperature sensor? And if the problem does exist, wouldn't it melt the circuitry/reduce the lifespan drastically?
Should I:
Ignore the problem?
Send it in now with the SSD?
Send it in later where the repair window might not last that long?
Thank you for any assistance.
EDIT: I would like to add that I'm extremely careful with my laptop, I know for a fact it's not because of dust build ups or anything I've done.
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