My new charger won't charge the battery when the laptop is on, but will when it is off. What do I need to do to get it to cha

slbrowder

Honorable
Dec 14, 2013
2
0
10,510
So I bought a new laptop battery charger that says it works with my laptop (lower amps than what it can take). When I plug it while the laptop is on, the charging light shows for a few seconds, and then it quits charging (I put my power options to balanced, so my screen dims when the laptop is on battery power only). When I power off the laptop, it charges.
I tried to update the BIOS, but it won't run the update because it's wants to be plugged in during the update.
I don't have access to my original charger & need to be able to work for more than the battery will allow.
Suggestions?