Hey guys I made an account here so I could get some help with some troubles my Asus laptop is giving me. I've had it for ~3 months now and last week (25 Nov. 2013) my experience with it turned from good to terrible.
Pretty much what happened was I was studying for a test I had the next day, using youtube , and the first warning sign I had of something going wrong was my web browser being unresponsive and it telling me that my Adobe flash player plugin or something crashed but the message soon went away. Afterwards it would freeze for a good 3-4 minutes, come back to normal functioning for about 30 seconds and freeze up again. (The best way that I can describe the freezing is if it was as if my laptop had 100% RAM being used during these states or something, it is insanely slow when it's in this state, the green light on my laptop that represents that it's loading something is light up for 100% of the time during these freezing states...... It's if it was loading something REALLY big, and it's frustrating because as I type this, it's functioning PERFECTLY normal.)
My first inclination was that I got a virus. I scanned my computer using multiple anti-virus software (like Malwarebytes and Avast!) but they came up with nothing. Restarting my computer (when I could use it in those few second time frames) didn't change anything when my computer booted up again. It was until I shut it down where it started being normal for the rest of the day. The next day more of the same happened, and what I noticed was that shutting it down in those time frames seems to help. Now i'm not so sure as this morning while I was using it I had to turn it off manually by holding down the shutdown button as I didn't have the patience. When I booted it up again, it froze in as soon as I entered my login password. This time, not wanting to break my laptop completely, let it get back to normal. As it turns out, it's back again and here I am writing this. I want to make note that It happens from time to time again (like today, where it occurred 3 times, forcing me to shutdown my laptop 3 times). I find it extremely annoying, I honestly get so frustrated I want to fling it across the room, but alas, I'm not made up of money. Could you guys offer me some assistance?
(Another note: I haven't bothered contacting Asus customer support yet as I want to gather some different opinions and try see if I can solve it without having to spend some time on a call.. Thanks!)
Specifications:
Asus Notebook, model: S56C; model #: S56CB-DS51-CA
Processor: Intel (R) Core(TM) i5-3317u CPU @ 1.70 GHz
RAM: 6.00GB (5.89GB usable)
HDD: 1TB 2.5 5400R SATA + 24G MSSD
Video card: Nvidia GEFORCE GT740M
WINDOWS 8
I wanna say again thanks for your time, and ANY help is appreciated because I'm literally about to break this thing in half .
Pretty much what happened was I was studying for a test I had the next day, using youtube , and the first warning sign I had of something going wrong was my web browser being unresponsive and it telling me that my Adobe flash player plugin or something crashed but the message soon went away. Afterwards it would freeze for a good 3-4 minutes, come back to normal functioning for about 30 seconds and freeze up again. (The best way that I can describe the freezing is if it was as if my laptop had 100% RAM being used during these states or something, it is insanely slow when it's in this state, the green light on my laptop that represents that it's loading something is light up for 100% of the time during these freezing states...... It's if it was loading something REALLY big, and it's frustrating because as I type this, it's functioning PERFECTLY normal.)
My first inclination was that I got a virus. I scanned my computer using multiple anti-virus software (like Malwarebytes and Avast!) but they came up with nothing. Restarting my computer (when I could use it in those few second time frames) didn't change anything when my computer booted up again. It was until I shut it down where it started being normal for the rest of the day. The next day more of the same happened, and what I noticed was that shutting it down in those time frames seems to help. Now i'm not so sure as this morning while I was using it I had to turn it off manually by holding down the shutdown button as I didn't have the patience. When I booted it up again, it froze in as soon as I entered my login password. This time, not wanting to break my laptop completely, let it get back to normal. As it turns out, it's back again and here I am writing this. I want to make note that It happens from time to time again (like today, where it occurred 3 times, forcing me to shutdown my laptop 3 times). I find it extremely annoying, I honestly get so frustrated I want to fling it across the room, but alas, I'm not made up of money. Could you guys offer me some assistance?
(Another note: I haven't bothered contacting Asus customer support yet as I want to gather some different opinions and try see if I can solve it without having to spend some time on a call.. Thanks!)
Specifications:
Asus Notebook, model: S56C; model #: S56CB-DS51-CA
Processor: Intel (R) Core(TM) i5-3317u CPU @ 1.70 GHz
RAM: 6.00GB (5.89GB usable)
HDD: 1TB 2.5 5400R SATA + 24G MSSD
Video card: Nvidia GEFORCE GT740M
WINDOWS 8
I wanna say again thanks for your time, and ANY help is appreciated because I'm literally about to break this thing in half .