LCD HDTV advise

vserebr · Nov 11, 2013

Hi! I have a little problem with my TV. I am curious what is this black spot with a red dot in the center? I know that red dot is a stuck pixel, but why I have a black spot around it? Thank you!!! I do NOT see it when I put the white picture on screen... http

/s16.postimg.org/3y1xlrnpx/LCD_Black_Spot.jpg

P1nnacle · Nov 11, 2013

Could be a manufaturing defect that is actually causing the stuck pixel, or it could be the result of the pixel causing damage. You most likely can't see it when the screen is white due to it being bright and washing it out.

vserebr · Nov 11, 2013

Thank you so much! It is still under warranty, so I will take it back to the store and ask for replacement. I was just concerned about dead pixel return policies (which is 8 defective pixels minimum). Apparently, it is not just a dead pixel...

P1nnacle · Nov 11, 2013

They may disagree, but i would say that the damage is enough to warrant replacement.

vserebr · Nov 11, 2013

I ordered it on newegg.com. Just spoke with one of their reps and seems like it should be done easily. After I explained them my problem they created RMA replacement and told me that it is going to work out. They even gave me a free UPS shipping label which is very nice. Anyway, will see what happens. If they disagree, I think I still have an option to return it for a full refund. (Ive been using the TV only for two days!!)

P1nnacle · Nov 11, 2013

Well there you go, glad I could help! Anything else or can you mark the thread as solved?

vserebr · Nov 11, 2013

Yeah, I will do that. Thank you very much, I really appreciate your help! I could not even imagine that someone would answer me so fast..

P1nnacle · Nov 11, 2013

The secret is to get someone who has no life like me

Nah I'm glad to help out.

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