Dell Inspiron 5520 Display Issue

globaluser

Honorable
Aug 29, 2013
2
0
10,510
In Dell Inspiron 5520 display is not comming up .

I have tried by disconnecting it from power, removing battery and then hold the power button for 30 to 60 seconds .

when i tried by connecting it to external monitor display is coming in external monitor.

Pl help me to find, where exactly issue is.

is it laptop display / some settings issue ?
 
Solution
Full marks for trying an external monitor - it proves that your laptop's video-chip is working.
It either needs a new backlight for the screen, or a new screen.

If, with the laptop running Windows, you can see a very faint image of Windows desktop on the screen, it needs a new backlight for sure.
Full marks for trying an external monitor - it proves that your laptop's video-chip is working.
It either needs a new backlight for the screen, or a new screen.

If, with the laptop running Windows, you can see a very faint image of Windows desktop on the screen, it needs a new backlight for sure.
 
Solution