Lenovo Y500 sound of sparking inside

arby182

Distinguished
May 4, 2011
4
0
18,510
My Lenovo Y500 laptop is less than 6 months old. After it remained idle for 1 month when I powered the laptop there was initial flickering. Soon after I hear a loud noise of spark from within and the screen became blank. The laptop stopped working. I had to press the start button to power off the laptop. Thereafter, the laptop starts when the power button is pressed but after a while I hear a loud sound of spark and the laptop stops working. Please help.
 
Solution


Yes. Do that immediately. Then contact Lenovo customer support for permission to send in the laptop to get it serviced under warranty. In general it can take as long as 3 - 6 weeks to receive back your laptop.



Yes. Do that immediately. Then contact Lenovo customer support for permission to send in the laptop to get it serviced under warranty. In general it can take as long as 3 - 6 weeks to receive back your laptop.

 
Solution

arby182

Distinguished
May 4, 2011
4
0
18,510