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Frozen on Asus start up screen

Tags:
  • Asus
  • BIOS
  • Laptops
Last response: in Laptop Tech Support
September 14, 2013 5:29:21 PM

Title says it all. I've tried nearly every trick I could find online and from friends to possibly clear this or get BIOS up. Been unsuccessful in all cases...

Haven't installed any updates in about a week - nothing externally is connected such as SD card/USB/HDMI/DVD.

Laptop is an Asus N53SM running Win7 64bit.

Ay tips on what could get it at least past the start up screen or into BIOS? Or maybe a piece of hardware that's gone inoperative causing this?

Cheers,
Luke

More about : frozen asus start screen

Best solution

a c 2783 Ĉ ASUS
a c 371 D Laptop
September 14, 2013 7:53:24 PM

Try unplugging charger, remove battery, press power button for 10 or more seconds, replace battery, plug in charger, and give it a try - if it sticks again - hold power button down till it shuts down then start again (and cross fingers ;)  )
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September 14, 2013 9:07:56 PM

Tradesman1 said:
Try unplugging charger, remove battery, press power button for 10 or more seconds, replace battery, plug in charger, and give it a try - if it sticks again - hold power button down till it shuts down then start again (and cross fingers ;)  )


Been trying that all day. Still nothing and most things I'm reading on are hinting towards a motherboard issue. I don't even have a grand or so to replace it entirely! )-:

It's immensely frustrating when the laptop is really important to a lot of things I do. Especially for FSX!

Luke
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a c 2783 Ĉ ASUS
a c 371 D Laptop
September 14, 2013 9:29:01 PM

Can you get into BIOS at all? Start tapping DEL as soon as power switch turned on?
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September 14, 2013 9:42:51 PM

Tradesman1 said:
Can you get into BIOS at all? Start tapping DEL as soon as power switch turned on?


Nope, that's what is worrying me the most. Any other keys/shortcuts to try?

Appreciate the help!
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a c 2783 Ĉ ASUS
a c 371 D Laptop
September 14, 2013 9:48:50 PM

How about remove cable, remove battery, press power button for at least a minute, plug in only power cable (no battery)
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September 14, 2013 10:00:08 PM

Zero luck there too!

Luke
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a c 2783 Ĉ ASUS
a c 371 D Laptop
September 14, 2013 10:23:43 PM

That's about all I can think of, well, wait might try checking specs on your laptop, it might support think it's auto flash, where you put a BIOS update on a flash drive, might check
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September 14, 2013 11:17:34 PM

I just opened the disk drive and left it open during a start up. Noticed its now completely silent! No HDD noise.. Nothing apart from the fan that eventually kicks in. Normally my HDD makes a sound when starting up and when shutting down. Seems possibly failed?
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a c 2783 Ĉ ASUS
a c 371 D Laptop
September 14, 2013 11:23:16 PM

Could be
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September 15, 2013 1:28:22 AM

I don't suppose you could recommend an HDD? Never bought an internal one. Also, would I need to buy a new Win7? My serial is on the bottom of my laptop but not sure if it'll work. I'm assuming I'll need to take my keyboard off to access the HDD too.
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a c 2783 Ĉ ASUS
a c 371 D Laptop
September 15, 2013 9:39:05 AM

Some are accessible from the side or bottom of the laptop, as far as Win - if you use the same version for install the Lic # should be fine
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September 15, 2013 2:46:14 PM

Yeah I located it fine - my screws were under the rubber rests which is a bit silly, but makes for a clean design I suppose! I bought this from XoticPC January last year - little I knew my warranty is 24 months! Hopefully they can sort it.

Appreciate your help mate!

Luke
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a c 2783 Ĉ ASUS
a c 371 D Laptop
September 15, 2013 2:48:21 PM

Drop and update when you find anything
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September 20, 2013 3:22:01 PM

Will do. DHL being slow with the shipping lol. Ironically it's only 40 minutes up the road - just in Compton, so I'll wait ha.
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a c 2783 Ĉ ASUS
a c 371 D Laptop
September 20, 2013 3:30:11 PM

Waitings always a pain, and if on wrong side of road, get caught getting delivery at the end of their run instead of the beginning ;) 
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September 22, 2013 12:41:42 AM

To my surprise, the HDD came today. She's running up as strong as ever now! Nice to have a fresh install also. Thanks for the previous advice! *RELIEF*

Luke
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a c 2783 Ĉ ASUS
a c 371 D Laptop
September 22, 2013 8:41:44 AM

Glad to hear, wish it had been easier, may want to close out the thread
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September 23, 2013 10:05:45 PM

It's nice to have a fresh HDD in a way. I never realised how much rubbish I had on the old one and only lost a few things that weren't too important, thankfully. Will do!
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a c 2783 Ĉ ASUS
a c 371 D Laptop
September 23, 2013 10:41:42 PM

C U Around ;) 
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October 18, 2013 4:53:29 AM

Before anything else, make sure the hard drive hasn't come unplugged. This means opening the thing up and visually checking. This can happen if the computer is bumped, for example. There's undoubtedly a little video showing how to open up your laptop to look.

When you look at that, also take a look at the little white flat data cable and make sure that's OK. On my Asus X501a, this cable lies directly on the hard drive. When the HD gets hot, there's a strong chance of this cable getting partially or completely damaged.

Either of these things will result in your computer behaving as if it didn't have a hard drive.


lukep95 said:
Title says it all. I've tried nearly every trick I could find online and from friends to possibly clear this or get BIOS up. Been unsuccessful in all cases...

Haven't installed any updates in about a week - nothing externally is connected such as SD card/USB/HDMI/DVD.

Laptop is an Asus N53SM running Win7 64bit.

Ay tips on what could get it at least past the start up screen or into BIOS? Or maybe a piece of hardware that's gone inoperative causing this?

Cheers,
Luke


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January 31, 2014 7:59:38 PM

lukep95 said:
Title says it all. I've tried nearly every trick I could find online and from friends to possibly clear this or get BIOS up. Been unsuccessful in all cases...

Haven't installed any updates in about a week - nothing externally is connected such as SD card/USB/HDMI/DVD.

Laptop is an Asus N53SM running Win7 64bit.

Ay tips on what could get it at least past the start up screen or into BIOS? Or maybe a piece of hardware that's gone inoperative causing this?

Cheers,
Luke

It's sounds crazy but our computer was stuck on the boot up screen (bios) and we couldn't figure it out then my brother unplugged his iPod which he had plugged in before the computer had come to that screen while it was in mid process and it started up perfectly! I have no idea what it was but it seemed like it was plugging in the device in mid process
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April 23, 2015 10:59:24 PM

uriziel said:
Hi, actually I didn't find a real solution but I noticed that my pc (ASUS N76VZ) can't boot up when has stayed connected to an energy source for a period.
If I left the battery connected or the pc plugged and I turn on the pc it freezes on Asus startup screen.

So I left the pc without energy source for an hour (1 minute is not enough for me) and then, at the first attempt, it run!

I tried to shut down and reboot few minutes after: the first attempt was successful, the second wasn't. I had to wait 20min before succeeding again.

Hope to be of some help.


Im seriously having the same problen right now.. and reading your story brought me back to a month ago my laptop shut off on me with out any warning.. tried to get it back on just a black screen.. i let it sit for a month unplugged.. 2 days ago i tried to turn it on and it came on running smoothly.. then shuts down again.. im so confused as to why but ima it sit over night.. we shall see what happens
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June 20, 2016 12:24:50 PM

Well, after a lot of enquiry and trial and frustration I left it switched on all day and into the next day and it came good. Now working normally. good luck
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