Buying laptop from outside

dhillon_paramveer · Sep 12, 2013

i am buying Alienware m17x laptop through my friend in US because of outdated configuration available here in India and it will also cost me less. Is there any warranty plans I can avail to avoid any problems as I have heard that alienware/dell provides you with poor customer care service system?

kookie3010 · Sep 12, 2013

dhillon_paramveer :

Actually the new model is call alienware 17.no more m17x.if where you live have a dell centre,there should be able to provide assistant if urs have an international warranty.i bought mine of a local store just to be on the safe side.Also try asking first from where you are buying if they have support in india.

Exlene · Sep 13, 2013

there must be one year warranty

dhillon_paramveer · Sep 14, 2013

should i get warranty extended or is it enough in your experience? Should i buy accidental damage warranty if there is high probability of some part damage?

kookie3010 · Sep 14, 2013

dhillon_paramveer :

I suggest u take the Extended and accidental damage warranty since u are not buying locally.

dhillon_paramveer · Sep 14, 2013

thnx for the last reply. is the warranty mentioned on the webpage of alienware:
http

/www.dell.com/us/p/alienware-17/pd?oc=dkcwj01bb&model_id=alienware-17#overrides=dkcwj01bb:33~ACDAM2D;29~DQ2OE;760~17FN3D
includes international warranty or i have to see somewhere else for that, please tell

I am thinking about buying 2 years enhanced warranty plus accidental damage.... tell

kookie3010 · Sep 14, 2013

dhillon_paramveer :

Yes.its mention on the website.2 years enchance warranty should be good

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Buying laptop from outside

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