- Sep 10, 2013
- 3
- 0
- 10,510
Hi guys,
I tried logging on to my Dell 1545 (windows vista home premium) laptop and all I get is the message:
User profile failed to log on.
The username and password are accepted. I know this because as soon as I enter the password the welcome message appears but suddenly changes to the failure message.
Can anybody advise me how I can fix the issue without having to wipe my laptop clean as I have a lot of important files on there that I failed to back up.
I tried taking the battery out and restarting it and when that failed I tried letting the battery run down and restarted.
I tried logging on to my Dell 1545 (windows vista home premium) laptop and all I get is the message:
User profile failed to log on.
The username and password are accepted. I know this because as soon as I enter the password the welcome message appears but suddenly changes to the failure message.
Can anybody advise me how I can fix the issue without having to wipe my laptop clean as I have a lot of important files on there that I failed to back up.
I tried taking the battery out and restarting it and when that failed I tried letting the battery run down and restarted.
Facebook
Twitter