black mark on screen

msully1976 · Aug 26, 2013

For a couple of weeks now I have had a black mark on the bottom of my screen that has a line extending from it as if it were a crack that continues to get longer. What might this b

COLGeek · Aug 26, 2013

What make/model of laptop is this? Can you take a picture and post?

Has the system been dropped or anything struck the display?

When you move your cursor over that area, does the cursor appear to move over or under the black spot?

msully1976 · Aug 28, 2013

COLGeek :

msully1976 · Aug 28, 2013

Thank you for taking the time to respond.
The laptop make is ASUS. Can't take picture and don't think it has been dropped. The cursor goes under the black mark. Don't want to spend $ to bring this to get fixed if it is nothing more than an inconvenience but if it may be a signal that something is very wrong with the laptop I will.

COLGeek · Aug 28, 2013

Could just be a patch of dead pixels due to a flaw in the display. It can and does happen. The only way to fix is to replace the display.

If still under warranty, I would suggest contacting Asus for repair/replacement. If not under warranty, and you can live with it, just keep an eye on it to ensure it doesn't worsen.

Good luck!

msully1976 · Aug 29, 2013

Thanks

Nikhil8799 · Jan 15, 2014

msully1976 :

Nikhil8799 · Jan 15, 2014

No,when i move cursor over that area,does the cursor appear to move over the spot?

COLGeek · Jan 15, 2014

Nikhil8799 :

If you have a similar problem, you should start a new thread and provide the details of the issue you have. Thanks.

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black mark on screen

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