black screen after the asus logo

yhanne

Honorable
Aug 8, 2013
1
0
10,510
my asus laptop turn into black screen after the asus logo.i can't enter to bios setting,can anyone help me please
 

Asus_Fred

Honorable
Jul 29, 2013
28
0
10,610


Whats the model number on your unit? What OS are you running? If you want you can send me an email to cl-fred@asus.com and we can further troubleshoot the issue. A serial number would be helpfull as well.