Dell inspiron 15r internet not working!

chaoticsquid · Aug 5, 2013

Today I accidently turned off internet on my laptop with Fn+F2, I went to turn it on, and even though it came up as On, the wireless Network list said 'Wi-Fi (Off)'. I've tried loads of stuff to fix it, but every time it's come up with the same answer; 'turn on wireless capability'. help :\

ur6beersaway · Aug 5, 2013

make sure your wireless it's on. The one outside sometimes it's on the side of the laptop or in the bottom front make sure that one is turne on. If you dnt see it go to the control panel and try to turn it on from there. You could also run a diagnose and repair. On the bottom right there is an icon with the two computers and a shield when there's enternet when there is not it has an x. Right click there and run the diagnose and repair...or from there go to network and sharing center and on the right panel click manage wireless network. IF YOUR WIRELESS BUTTON IS OFF YOU WILL NOT READ ANY OF THE NETWORKS.
hoped i help good luck

chaoticsquid · Aug 6, 2013

ur6beersaway :

Yes, as I said I've already done that, as it's the logical first thing to do; still doesn't work..

Dell_Shuchi_S · Aug 20, 2013

Hi chaoticsquid,

I am Shuchi from the Dell Social Media outreach team.

I will help you with this issue. In order to resolve this issue please click on the following link:

http

/dell.to/106iKKR

Enter the service tag. Press Submit.

Click on Drivers and downloads.

Click on all related drivers for your product.

Choose Operating system.

Under application download Dell Quickset Application.

Under network install the respective network driver.

Turn of the modem, router and system. Then turn on the modem first then the router and then the system. Ensure Fn+F2 is pressed to enable wifi.

Click on start==> control panel==> Network and sharing center==> manage wireless network ==> select the wireless connection name and delete it.

Click on connect to the network and enter the network name and security key.

Please refer to following link for more information regarding wireless connection:

http

/bit.ly/13gTGaY

In case you have any further doubts or queries, Please feel free to contact me directly by sending a reply to this blog.

We would recommend you do not post your private information on a public forum.

Thanks & Regards

Dell_Shuchi_S

Dell Social Media Responder

Polomunozmaria · Sep 11, 2013

Dell_Shuchi_S :

Hi Shuchi,
I also have a Dell Inspiron 15R that was working perfectly fine until the other day that the wireless connection started playing games. When I start the computer it sometimes connects and some others doesn't recognise any network. Sometimes if I restart the computer it connects, but now it doesn't anymore. I have re-installed the drivers as indicated in the forum, but still having the same problem. When I click on the troubleshooting it doesn't find anything and even if I try to restore the system to an earlier back up, it gives me an error.... Could you help?

xebax3 · Nov 21, 2013

I have exactly the same problem with my dell 5521, the worst thing is the problem persists even in others SO, like Linux and other versions of Windows, furthermore I have seen the same problem reported by others dell 5521 users, so I am afraid that this problem is because of the hardware of this specific product.

Akhila Dakshina · Dec 24, 2013

in my experience Dell Inspiron 15r 5521 Wireless works better in Windows 8 x64.

Not 8.1, Not 7.. not Lin ux.. etc.. but this is my experience only.... }

The same machine has dual boot, Windows 8.1 x64 and it does not work. Driver installed by OS. Tried to reinstall drivers in dell website.. alos tried to backup the driver in 8, and install it into 8.1... none worked... Earlier it had Win 7, same proble.... also The wireless device did not get ditect by tried Linux versions. Look like the device is off or sleep etc... Only Win 8 could use it!!!

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Dell inspiron 15r internet not working!

chaoticsquid

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chaoticsquid

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Dell_Shuchi_S

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Polomunozmaria

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xebax3

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Akhila Dakshina

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