Restart with power On , work fine on battery

sabintravian

Honorable
Jun 24, 2013
6
0
10,510
Hello

I have a laptop toshiba a300, intel T5850 3GB Ram,ATI Radeon HD 3400 Series
windows 7, latest driver (from ati is 13-1-legacy_vista_win7_win8_32_dd_ccc )

when it's on battery , it run ok
when I put the power on , after a while it's restart
with no blue screen , no info even if it's unchecked automatically restart in setup and recovery

in event viewer is something like this:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2013-06-24T13:04:39.969216700Z

EventRecordID 6880

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer SSS-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0



In this moment , I disabled the graphic and run ok
Any idees/suggestions ?

Thnx
 
Sounds like a heating issue. Most laptops, unless you mess with the power profiles, will run the cpu/gpu/screen brightness, etc on lower settings when on battery, and in some cases, even cap the CPU speed. Then on power, everything can run at full, thus putting more stress on your system, causing it to overheat and restart. Just had a system like this in my shop. Had to take it apart, remove the cat-fur clump of hair from the cooling fan, and then redo the thermal paste and she runs fine now.
 

sabintravian

Honorable
Jun 24, 2013
6
0
10,510


Thnx for the replay.
I considered of this, and I installed a soft "Core Temp" . When I surf , the temp is around 50,55. I saw a max around 67Celsius, and the soft did not return anything , no message , no"popup", nothing.

Also , I went power plan, and change everything that is in plugin , to be the same with battery option . This not change anything,
still, do restart

Also, with graphics disabled, (just when i write this lines , a short restart ) and power on, still do restart.

 

sabintravian

Honorable
Jun 24, 2013
6
0
10,510


Thnx for tip , I will do that.
Is a kind of restart ie it's closes, sits like a second or 2sec and then restarts.
I will back later with feedback in Safe Mode

 

sabintravian

Honorable
Jun 24, 2013
6
0
10,510


It run ok in Safe Mode with Network . I tested for around 1-1h30min and no shutdown/restart.Not enough time for a conlcusion ? Shall I test more time in Safe Mode to put some heat in the system ?

 

sabintravian

Honorable
Jun 24, 2013
6
0
10,510


Yes, I did this in SafeMode (with net). I surf the net from browser (youtube/sites) and no restart/shutdown


 

sabintravian

Honorable
Jun 24, 2013
6
0
10,510


Thnx I will do that

In this mom , I found something googling, something related with NEC TOKIN OE128 , and I disable the processors in Device Manager and it's in testing . ( for 1 h , AC on , all on and No Shutdown/Restart)