Acer aspire 5745pg laptop wont turn on correctly

Zoe Davies

Honorable
Jun 10, 2013
2
0
10,510
I was on my laptop yesterday, and it froze so i tried to restart my laptop but it did not work ans so i removed the battery as in the past this has turned the laptop of. I then placed the battery back in and pressed on the button. But all i i get is a grey screen with a little white line on the top left screen. There is also writing at the bottom of the screen saying to press f2 or f12. i have a acer aspire 5745PG touch screen laptop. PLEASE HELP me, i really need to get my laptop back to normal without losing any of my data. PLEASE HELP ME ASAP