Laptop CPU is overheating!

eight013

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Jun 20, 2013
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So I have the V3-551g-8454 notebook. I have had issues with it, primarily the dual graphics overheating. I disabled that. And my gpu when gaming was only reaching 50-60 degrees which was fine.

But now with Speccy, since speedfan didn't pick up my CPU temps, speccy says my CPU is overheating 90+ degrees celsius while just running the internet! When I play games it jumps to 105 celsius.

And my quad core proccessor is barely being used! At the moment of writing this, it is 98 degrees with a max usage of about 15% CPU according to task manager.

I doubled checked the temp with another temperature program and it gave the same readings.

This laptop is 4 days old.

This can't be normal for this computer. I am new to all this by the way. This is my first 'gaming' computer.
 

eight013

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Jun 20, 2013
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Yeah, I called. Acer said they would service it, but also said if any issues were found that aren't covered by the warranty I would have to pay for them. So I contacted newegg and they said they would take it, service it, determine if there is anything wrong with it and then go from there.

But what I am afraid of is that everything I see wrong with this is actually normal for this computer and they won't repair it. Or what if they service it but it doesn't happen to them?
 

ram1009

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Jun 28, 2007
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Welcome to the world of "gaming laptops" Yours is only one of multiple daily posts with similar horror stories. IMHO, the term "gaming laptop" is an oxymoron. It's difficult enough to keep a gaming desktop cool and they have virtually unlimited space for fans and heat sinks. I'll never understand how anyone could believe all that could be squeezed into a laptop. It's pure folly. Laptops are expensive, unserviceable throw-away toys. They serve a purpose only for situations that require portability. Certainly not gaming. I hope you do some research the next time you contemplate major expenditures.
 

eight013

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Jun 20, 2013
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I did plenty of research And by all reviews this laptop seemed to be highly reccomended. The only cons listed by 90% of the purchases were windows 8, low ram and a 5400 rpm hard drive.

This laptop met my portability needs, fit my low budget 400-500$ (I got for 450$ free shipping) and has 5 times better specs than my previous laptop which could barely play LOTRO on its lowest setting.

I don't have the time to build my own system, plus I need the portability.

I am pretty sure I got the bad apple of of the bunch because my experience doesn't reflect the general consensus by those who have purchased and used this laptop.

I'll see soon whether or not its a bad apple or a bad bunch though.
 

ram1009

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I wish you well. Unfortunately, had you done sufficient research on "gaming laptops" specifically it would be impossible to escape the over heating issue. Think about it a minute. If laptops could do what desktops can would there be any desktops today? I understand you need portability for something but gaming isn't it. Laptops are invaluable where portability is requirement but not for gaming. Laptops will always over heat when pushed. It's a simple law of physics.
 

eight013

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Yeah, I knew it would be hot, I just didn't figure the CPU would be hitting 90 degrees when browsing the web. Do you have an idea of a good cooling pad that won't crap out after a month of use?
 

ram1009

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As common as it is for laptops to get hot, I must say that yours sounds extreme. As long as it's under warranty I'd let the OEM take a shot at improving the cooling. I don't know much about coolpads since I limit my use of laptops to necessities only.
 

eight013

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Jun 20, 2013
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So, it's been a very long time since this thread was created, but I thought I might give an update.

As predicted, the laptop got so bad that it began turning off. I kept lowering the CPU power and placed a cooling pad underneath, but over the years as the dust collected, it eventually couldn't handle even that. After many overheating crashes, it corrupted my hard drive, which I had to fix.

I took it apart, cleaned out the dust and scraped off the old thermal paste, which by the way was horribly applied. It was oozing over the sides and everything. I applied the new thermal paste (pea method to both cards), arctic silver and put it together.

Running it the first time, I was disappointed. It was very hot still. Getting to 100C - 110C at idle, even worse than before. I figured I did something wrong, this being my first time to take apart a laptop and apply thermal paste.

Anyways, I turned it on this morning and to my surprise, it's running ridiculously cool. Even playing a game, it's not pushing past 55 C. My only thought is that the paste needed to spread more with heat, then cool. Anyways, it's running great now and that's a 40-50C degree drop idle and around 60-70C drop when pushed. A pity this laptop is so outdated now.

Important note: This is the same computer that I sent to Acer to look at for the overheating 3 TIMES!
3 dang times. And they claimed nothing war wrong. Yeah, well, thanks for wasting my time Acer. All you needed to do was apply the thermal paste correctly. Clearly, they did not do a single thing to it. They probably didn't even look at this laptop.