New Asus Battery won't charge

1037quick

Honorable
Jun 6, 2013
3
0
10,510
My original battery was begining to not charge fully. It would show full, but then only last a short while before it was discharged again. I purchased a new battery, and it powered notebook until battery fully discharged. The charging indicator never lit up, and never charged battery. When I put the old battery in it lights up and charges.
Is there any likely fixes to get the new battery to charge?
 
Solution
The battery is faulty or the charger is bad. Return the new battery and if the next one still has the same problem, your charger is bad.

1037quick

Honorable
Jun 6, 2013
3
0
10,510


Yes, the computer works fine when plugged into ac adapter. The old battery appears to charge when ac plugged in.
 

KnowItAll

Honorable
May 13, 2013
6
0
10,520
So the charging light and indicator comes on with the old battery, but not the new battery? In that case, it's probably a faulty battery, swap it out. Otherwise, it's the charger.
 

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