Prostar Computer
Dignified
- Apr 11, 2013
- 2,641
- 3
- 16,810
So it DOES boot if you disconnect the battery and the charger? You're essentially resetting the embedded controller each time you do that, so it sounds like there is a problem with it. You would need to contact the manufacturer or reseller you bought from if it's under warranty; that way they can service it at no cost to you (maybe just shipping cost).
If it's not under warranty, a local repair shop should be able to fix it, but unless they have good soldering skills and can solder a new EC chip for you, they'll probably replace the board - which won't be cheap.
If it's not under warranty, a local repair shop should be able to fix it, but unless they have good soldering skills and can solder a new EC chip for you, they'll probably replace the board - which won't be cheap.
Prostar Computer
Dignified
- Apr 11, 2013
- 2,641
- 3
- 16,810
Yeah, sounds as though it's that controller chip. Odd that it needs the current drained each time. Only other things I can think of that may or may not help is either updating the system BIOS, or resetting it by removing the battery for a short while. But the latter requires you to open up the laptop and find the CMOS battery.
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