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Computer freezes during Youtube videos?

Tags:
  • Video
  • Internet Applications
  • Computers
  • YouTube
  • Software
Last response: in Social Networking
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March 17, 2013 7:25:35 PM

I built my PC about 4 months ago. It has run smoothly but lately (within the last 2 weeks) whenever I watch youtube videos the computer completely locks up. The screen freezes, mouse doesn't move, keyboard does nothing. After letting the computer sit like this for a couple of minutes it will come back and run normally, no errors or anything. I have left task manager open during these freezes and found that the cpu usage spikes to 100 on all cores while the memory stays the same. I have uninstalled and reinstalled Catalyst and Flash Player and used different versions but they all have the same results. I have tested the cpu using prime95 and the ram with memtest. The both checked out ok. I think this problem is software related. Any help is appreciated.

Specs:
AMD FX-6200 six core processor 3.8GHz
16GB G.Skill sniper ram 1600mhz
ASRock 990FX Extreme3 motherboard
1tb Seagate barracuda HDD
Rosewill pci wireless card
Rosewill Green series 630 watt psu
Radeon HD 7850 2gb
Windows 7 64bit

More about : computer freezes youtube videos

a b Ć Youtube
March 17, 2013 7:32:33 PM

First thing to try would be to disable hardware acceleration in flash just to see if it that(helps to rule out video card or driver issues).

Right click the video and hit settings, Then the first tab should have a hardware acceleration checkbox you can remove.

If that does NOT fix it, you may want to look at other browsers.

Did you use the Flash uninstaller from the Adobe website?

Can you check the even viewer for any logs that happen around the same time as this system freeze.
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March 17, 2013 7:39:57 PM

nukemaster said:
First thing to try would be to disable hardware acceleration in flash just to see if it that(helps to rule out video card or driver issues).

Right click the video and hit settings, Then the first tab should have a hardware acceleration checkbox you can remove.

If that does NOT fix it, you may want to look at other browsers.

Did you use the Flash uninstaller from the Adobe website?

Can you check the even viewer for any logs that happen around the same time as this system freeze.


I have tried disabling hardware acceleration but it still freezes. I tried with Internet Explorer and it still froze. I will check event viewer for anything that could help.
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Related resources
March 17, 2013 7:58:49 PM

IE has a very high chance of corrupted add ons & plug ins. I would suggest you try firefox or chrome to see if you have any problems with the videos.

If there are no problems with other browsers mean that IE is the issue.
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March 17, 2013 8:02:36 PM

derricklq said:
IE has a very high chance of corrupted add ons & plug ins. I would suggest you try firefox or chrome to see if you have any problems with the videos.

If there are no problems with other browsers mean that IE is the issue.


I use chrome as my default browser.
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March 17, 2013 8:06:30 PM

Another step you can take is to uninstall you adobe flash and shockwave. Download Ccleaner and clean up your system and do a fresh install of wither shockwave player or adobe flash.

most likely it will solve your issue.

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July 30, 2013 6:02:43 AM

I have recently started having the same issue with streaming videos. After trying everything suggested here and on other sites to no avail, I found out the problem was the wireless pci card driver. I had originally used the generic Atheros driver that windows installed. I now use the latest driver from the manufacturer site (tp-link in my case), and the problem is gone. It also makes sense, since I did not have other video issues with the computer.
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August 17, 2013 8:24:36 PM

eross1 said:
I have recently started having the same issue with streaming videos. After trying everything suggested here and on other sites to no avail, I found out the problem was the wireless pci card driver. I had originally used the generic Atheros driver that windows installed. I now use the latest driver from the manufacturer site (tp-link in my case), and the problem is gone. It also makes sense, since I did not have other video issues with the computer.


I have the exact same issue. I just bought the Humble origin Bundle and my PC has been freezing up all the time. It would make sense because I've been downloading non-stop all day.
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September 21, 2013 12:08:58 PM

Cameron McCluskey said:
eross1 said:
I have recently started having the same issue with streaming videos. After trying everything suggested here and on other sites to no avail, I found out the problem was the wireless pci card driver. I had originally used the generic Atheros driver that windows installed. I now use the latest driver from the manufacturer site (tp-link in my case), and the problem is gone. It also makes sense, since I did not have other video issues with the computer.


I have the exact same issue. I just bought the Humble origin Bundle and my PC has been freezing up all the time. It would make sense because I've been downloading non-stop all day.


Updated both drivers and eliminated my wife's tether driver and my problem (exactly the same - I could reproduce it to the click using Chrome and YouTube) disappeared. Thank you very much.
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February 10, 2014 9:36:53 AM

eross1 said:
I have recently started having the same issue with streaming videos. After trying everything suggested here and on other sites to no avail, I found out the problem was the wireless pci card driver. I had originally used the generic Atheros driver that windows installed. I now use the latest driver from the manufacturer site (tp-link in my case), and the problem is gone. It also makes sense, since I did not have other video issues with the computer.


I've got the same problem and this sounds like the most likely cause. Unfortunately I'm a computer moron and can't figure out how to tell who the manufacturer of my wireless pci card is... which seems to be the first step. Then I'll need to figure out how to find and install the proper driver(s). I'm using an acer aspire one netbook running windows 7 if that's any help. Thanks!
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a b Ć Youtube
February 10, 2014 9:45:17 AM

First thing to do is check the Acer website for a driver update. failing that, check the device manager to see what card it is.
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February 10, 2014 10:59:40 AM

nukemaster said:
First thing to do is check the Acer website for a driver update. failing that, check the device manager to see what card it is.


Thanks for your quick reply. Unfortunately the Acer website shows no drivers for PCI cards for my model... it does however show "Wireless LAN" drivers... any relation? Also, my device manager does not show an actual PCI card... it does show a "PCI bus" though (lists manufacturer as "Standard system devices" which probably isn't a manufacturer at all)... again, any relation? Is it possible I don't have a PCI card? Sorry for being so dumb about all this... I really do love computers but they are WAAAY over my head.
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a b Ć Youtube
February 10, 2014 1:31:13 PM

Devices do not show up my the slot type. To make things more easy, they show up by what they are.

A wireless card(be it pci/pci-e or usb) will show up under Network Adapters.

If Acer has a section for wireless LAN, yes, those are what you want, please check to ensure that you only get the one you need. It is not uncommon for them to ship a system with several cards. The info in device manger should help.
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June 24, 2014 8:51:16 PM

Would like to resurrect this thread for anyone having the same issue. I was GOING INSANE...trying to figure it out.


Cause: Google Chrome....install Opera browser....NO ISSUES. I would test it playing this video: https://www.youtube.com/watch?v=6xaO1rGEQ50

It locked up within first 10 seconds in Chrome, NO MATTER how many times I uninstalled Adobe Flash or reinstalled Chrome or flash.


Before blaming the hardware install Opera and run it for 1-2 days playing Youtube. BAM!


GOD BLESS...OMG...I was tweaking BIOS for weeks now...when the reason was the damn browser
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